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QBE Insurance

Design That Brings People Together

Sector
Banking, Finance & Insurance
Type
Workplace
Location
Hong Kong
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QBE Insurance

Design That Brings People Together

When Australian global insurance company QBE Insurance engaged us to design their new workplace, spanning 34,000 sq. ft. across two buildings in Quarry Bay, they refocused their energy on the inextricable link between staff engagement and customer satisfaction. With this in mind, One Space needed to design a workspace that fostered professional interactions and relationships.

First, QBE eschewed all enclosed offices, opting for open and shielded workstations and touchdown tables, arranged in ‘neighborhoods’ to support teamwork. These open work settings were supported by Focus Rooms for confidentiality and breakout spaces for ad hoc discussions. Social gathering and meeting spaces, along with F&B facilities helped create a greater sense of community. Two social hubs were built to further encourage staff engagement. The “Oasis” acted as a mixed-purpose social space for meetings, while the “Ice Room” acted as an F&B space for peers.