First, the workflow of the Cost Management line of business was reengineered into a very ‘paper light’ process to reduce wasteful reproduction. To incorporate health and wellbeing in the office, 85% of the workstations were made height-adjustable and live plants deployed for mental invigoration. Each floor featured two to three large “neighbourhood squares” with a variety of huddle spaces to encourage interaction and teamwork. For quietude, wellness rooms, nursing mother facilities and recharge quiet zones were incorporated on every floor.