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Advisors Alliance Group | Singapore

Agency Transformation

Sector
Banking, Finance & Insurance
Type
Workplace
Location
Singapore
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Advisors Alliance Group | Singapore

Agency Transformation

Advisors Alliance Group (AIA Financial Advisers) engaged One Space to design their new agency space at HDB Hub. As distribution channels broaden, agencies are trending towards creating their own workplace vibe. This Singapore agency wanted a youthful, energetic gathering place that doesn’t feel like an ‘office’.

The business drivers leading our Insurance Transformation efforts in this sector include: A shift in focus from product sales to cross-product customer-centricity; streamlining of agency & bancassurance distribution channels; digital disruption, including insurtech & the e-marketplace; and an emphasis on health & well-being – both for customers and employees. All of these factors taken together have a fundamental impact on how we design Advisors Alliance’s workplace and customer space.