Bank of Communication’s new Private Banking suites at L36 Edinburgh Tower, The Landmark, were designed by One Space architects & interior designers to accommodate the ongoing growth of their Private Banking business. This redesign afforded a unique opportunity to create a wholly new customer experience for Bank of Communication’s esteemed high-net-worth clients.
The design brief was to provide an exclusive private banking experience appointed by exquisitely crafted rooms and reception spaces that assure the highest levels of confidentiality and privilege. At the same time, a bright, open and interactive workplace accommodating Private Banking Relationship Managers and operations team was designed to encourage collaboration, productivity and seamless workflow.
The Reception area and Client Meeting Rooms were conceived as a contemporary, yet refined, place of refuge from the daily pressures of city life. In response to the Bank’s development strategy – “a first class listed comprehensive banking group focusing on international expansion and specializing in wealth management” – the architects developed an ‘East meets West’ theme that ties together a diverse range of room settings and styles. The interior design of these spaces are characterised by lustrous materials, carefully balanced tones & colours, and meticulous detailing.
The spacious arrivals area features a highly sculptural reception desk inspired by Bank of Communication’s rich heritage, in which the financing and development of China’s earliest railways sparked the foundation of the Bank. Each meeting room is designed with a sub-theme. Taken together, these decorative sub-themes – Hong Kong, Shanghai, Cosmopolitan and Universal – represent Private Banking’s multi-cultural, broad geographic reach, and manifest the Bank’s commitment to ‘East meets West’. Whilst each room carries its own uniquely comfortable seating arrangement, materials, colours, furnishings, accessories and mood, they are nevertheless connected with specific details to sustain the consistency of the entire front-of-house design.
At the Workplace zones, which accommodate 70 staff, openness and transparency were the key considerations in the planning and design. Daily operations and RM collaborations are supported by carefully positioned amenities, such as a social pantry/breakout area, sheltered meeting points, a Bloomberg corner, acoustically sealed focus rooms and a darkened relaxation room/mothers’ room.
Adhering closely to the inherited building geometry, the layout is planned in a neat, straightforward and orderly fashion throughout. Workstations with low partitions facilitate easy line-of-sight and communication, whilst affording essential phone privacy, and allow everyone in the office ample access to daylight. Management workspaces, requiring higher partitioning, are positioned at the core wall to allow for heightened confidentiality, whilst supporting fluid and frequent interaction amongst management and teammates.